Most frequent questions and answers
Our credit card processing is handled by Stripe and according to their latest update, currency conversion is handle by the customer’s credit card issuer — it’s best to reach out to the credit card issuer on any currency conversion issues.
To manage or cancel your Protea Nutrition subscription, log into your account via the login menu item. Once logged in, you will see your dashboard page (the direct url is https://proteanutrition.com/my-account). From the dashboard, click on the Subscriptions link on the left sidebar. On the subscriptions page you will see active and canceled subscriptions. To modify or cancel a subscription, click on the View button to the right. Once you’ve drilled down into the subscription, you can perform the following actions:
- Suspend
- Cancel
- Change Address
- Change Payment
- Renew Now
Finished Goods and Manufacturer Testing Protocol per GMP standards:
1. Manufacturer is responsible for assuring that finished form dietary supplements meet the established specifications as affirmed by testing.
2. Examination of the finished form products is performed on a statistically valid sampling of the product.
3. Quality Control is responsible for holding products in a manner that does not contribute to contamination or adulteration of material.
4. Laboratories are initially selected based on a qualitative review of the service provider. Specialty, Expertise, Experience, Independent recommendations.
5. Specifications must be verified for the following; Identity, Purity, Strength, Composition, Contamination limits.
6. ALL dietary supplement raw materials consistently meet the established specifications for identity, purity, strength, and composition, and limits on contaminants that have been manufactured, packaged, labeled, and held under conditions to prevent adulteration. All raw materials are tested for Identity to verify the materials to match up with the expected specifications. All raw materials are then tested for microbial, pathogens and purity if applicable. Once all test results come back from the lab approved for use, they are then transitioned from ‘Quarantine Status’ to ‘Release Status’ and available for manufacturing.
7. After finished goods are complete, they are then sent out for testing again for microbial, pathogens, heavy metals and purity if applicable.
8. Every batch # and sku that is manufactured, manufacturer retains 6 bottles of each to ensure shelf stability and tested again at later dates to ensure ingredient stability.
9. Manufacturer has an open-door policy for all companies that they manufacture for to inspect their facility at any time.
10. All ingredients and end products are tested to ensure that levels of certain metals and other chemicals are below the specified levels pertaining to FDA standards.
At this time, Protea does not offer free samples.
Yes, Protea products are formulated to support the dosing needed for a women’s specific needs, but can most definitely be utilized by men as well.
Protea products are free of preservatives, additives, proprietary blends, fillers, stimulants and made with 100% natural ingredients. At Protea, we personally share our VePro with our children. However, we suggest that you consult your pediatrician if you have specific questions or concerns before giving Protea products to your child.
Here is the link to join our tribe: https://proteanutrition.com/join-protea-collective/
Protea Nutrition prides itself on only choosing high quality, preservative, additive, and filler free ingredients. We have hand selected each ingredient in our products to bring you the cleanest, highest quality products while keeping your health in mind. We went as far as making sure we only use folate vs. folic acid and guaranteeing our silicone dioxide is that of non-nano particles.
All products are dairy and soy free except Stress Defy which contains soy in the form of phosphatidylserine.
Everything in our line is vegan outside of our Collegen5+ currently.
With proper diet and nutrition, our products can support your weight loss goals. VePro is a micronutrient dense food source that will contribute to your nutritional needs. You can use VePro any way that you would use a high protein food. If you’re specifically trying to lose weight, please consult a dietician to know what’s right for you.
VePro can be used in place of a snack or low calorie meal. However, since VePro is only 100 calories we encourage you to make sure you are sufficiently eating a proper caloric intake each day for your specific needs.
All Protea Nutrition products are Nut Free. However, they are Manufactured in a facility that processes products containing nuts.
Protea products are free of preservatives, additives, proprietary blends, fillers, stimulants and made with 100% natural ingredients. However, we suggest that you consult your physician if you have specific questions or concerns before taking Protea products.
Protea Nutrition uses organic ingredients in our products yet we are not currently certified organic.
We typically ship everything priority mail via USPS.
California, USA
All major credit cards and amazon pay.
$8.00 flat rate unless shipping international.
You will get an email from info@proteanutrition that includes your tracking number.
We ship everything priority mail which has a typical delivery date of 2-3 days, depending on location.
Yes, we have a 100% no hassle return policy. You will be responsible for shipping the product back to our warehouse. Please click HERE to refer to our ‘Return’ page for more information.
Typically 1.
The website will show you if something is out of stock.
Orders over $75.00.
Mix 1 serving of Ve-PRO with 6 to 8 ounces of water, milk or your favorite cold beverage. Vary the amount of liquid to meet your personal taste preference.
We recommend using VePro post workout as a quick absorbing protein source. However, you can utilize multiple times a day to meet your nutritional requirements however you see fit.
Mix 1 serving of Ve-PRO with 6 to 8 ounces of water, milk or your favorite cold beverage. Vary the amount of liquid to meet your personal taste preference.
We recommend using VePro post workout as a quick absorbing protein source. However, you can utilize multiple times a day to meet your nutritional requirements however you see fit.
Take 2 capsules with 8-12 ounces of water on an empty stomach mid-morning. Take 1 capsule with 8-12 ounces of water on an empty stomach midafternoon.
Take 1 serving before bedtime mixed with water.
Take 2 capsules with breakfast. Take 2 capsules with lunch.
Take 1 serving mixed with water immediately before or after exercise. On non-training days, take 1 serving early afternoon.